© 2020, World Academy of Research in Science and Engineering. The result shows that the online shopping website quality for Shopee is ranked the first, next is Lazada, then Lelong and finally the 11-street. The Visual Promethee program were used in solutions of PROMETHEE method while excel tables were created for TOPSS method. After data cleaning, 300 respondents’ data were used for analysis. Questionnaire is developed for website usersto evaluate the online shopping website quality via google form and disseminated through social media. fuzzy methods, it can be applied using spreadsheet programs such as Excel. Therefore, this study aims to identify the criteria of Malaysia online shopping website quality and rank the website quality by using Fuzzy TOPSIS method. Keywords: Fuzzy TOPSIS, Multiple-Criteria Decision Making, Supplier Selection. Hencein improving the quality of online shopping websites, the criteria for the website’s quality is vital. Literature has shown that online shopping website quality influenced online shoppers’ decision-making. Online shopping has become a new norm however, the services needed frequent updates for improvements. The rapid growth of Internet technology development has allowed consumers to purchase online products or services, especially during the Movement Control Order (MCO) lockdown due to the COVID-19 pandemic in Malaysia.
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